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How To Conduct User Research And Build Features

How to Conduct User Research and Build Features

  • October 5, 2015

“So, Megan, what do you do?”

What a loaded question, geeze. I do lots of things. I run. I eat. I hang out with my 5 rabbits (yeah, they’re awesome). Everyone asks me this question at every networking event, and I still don’t have a succinct, articulate answer. I usually reply with something along the lines of,

“I do user research and product strategy consulting for early stage startups.” 

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How To Fix A Bad User Interface

How to Fix a Bad User Interface

  • September 25, 2015

Hey! This is an excerpt from my book Designing Products People Lovewhich will be published by O’Reilly in December. Learn more about the book and the 20+ product designers from Facebook, Twitter, Slack, etc. who were interviewed about how they work.

Have you ever experienced a user interface that feels lifeless? Have you created a UI that just seems to be missing…something

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Preventing User Errors: Avoiding Unconscious Slips

Preventing User Errors: Avoiding Unconscious Slips

  • August 26, 2015

Summary: Users are often distracted from the task at hand, so prevent unconscious errors by offering suggestions, utilizing constraints, and being flexible.

One of the 10 Usability Heuristics advises that it’s important to communicate errors to users gracefully, actionably, and clearly. However, it’s even better to prevent users from making errors in the first place.

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9 UX Myths That You Thought Were True But Are Not

9 UX Myths That You Thought Were True But Are Not

  • May 8, 2015

UX design does not have an official, standard definition because apart from its various visual components, it encompasses information architecture, user research, wireframing and many elements that together decide the fate of UX. The closest to a definition of UX is the one provided by Nielsen and Norman which states that “User experience encompasses all aspects of the end-user’s interaction with the company, its services, and its products.” Thus, UX involves knowing what end-users want from a product or a system and meeting those requirements with perfection and in a way that delights them. 

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The Future Of Consumer Tech Is About Making You Forget It’s There

The Future of Consumer Tech Is About Making You Forget It’s There

  • March 7, 2015

Microsoft, Samsung, GoPro, and others take their best guesses at the next five years of consumer electronics.

When Apple introduced the iPad 2 in 2011, it laid out a noble goal for the future of technology.

“Technology alone is not enough,” an Apple ad proclaimed. “Faster, thinner, lighter, those are all good things, but when technology gets out of the way, everything becomes more delightful, even magical. That’s when you leap forward.” 

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Hands-on With Mattel’s New AR, VR View-Master

Hands-on with Mattel’s new AR, VR View-Master

  • February 20, 2015

A View-Master for virtual reality: Hands-on with Mattel’s new AR, VR phone toy

Mattel is relaunching View-Master, but as a virtual reality and augmented-reality phone toy. And I got to play around with it for a bit…or at least, some of the tech behind it. 

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Welcome To The Age Of Holographs

Welcome to the Age of Holographs

  • January 22, 2015

Up close with the HoloLens, Microsoft’s most intriguing product in years

We just finished a heavily scripted, carefully managed, and completely amazing demonstration of Microsoft’s HoloLens technology. Four demos, actually, each designed to show off a different use case for a headset that projects holograms into real space. We played Minecraft on a coffee table. We had somebody chart out how to fix a light switch right on top of the very thing we were fixing.

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User Experience Tips: How To Seduce Ecommerce Visitors To Buy

User Experience Tips: How to Seduce Ecommerce Visitors to Buy

  • November 26, 2014

Every day, people visit your store and leave because they couldn’t find what they wanted.

You need more than top rankings on Google. People have to be able to navigate to the product they want and trust you enough to buy. Your website’s user experience (UX) should focus on building your visitor’s confidence by helping them complete their goals. 

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Balancing Product UX And Lean Execution

Balancing Product UX and Lean Execution

  • October 22, 2014

Dealing with these competing priorities at each stage of product development

What matters more: killer UX that makes people want to use your product, or shipping the things people want quickly and staking down a huge share of the market? If the UX is bad, people won’t want to use it. On the other hand, if someone else gets it there first, people are happy to use what is available and help to improve it with feedback as it grows.

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