3059921-poster-i-1-ux-reality-check-14-hard-truths-about-usersSituated Research provides usability research services to Fortune 500 companies including Sony, Electronic Arts, McDonald’s, and Disney. Our experts conduct in-depth usability research to help companies improve the functionality, ease-of-use, and efficiency of their products or software.

Clients achieve a ROI that includes happier customers, high productivity, larger market share, and reduced customer-support costs.

Open Positions

Account Manager

hosting-imgWould you enjoy reaching out to software companies and engineering firms to help them make their products easier to use? We believe that usability is key to successful software apps, which drives user satisfaction and market share. We deliver business solutions that offer clients highly usable, efficient and satisfying user experiences.

Share your talents with us by joining us in the effort to make technology more user-friendly: we are seeking a goal-oriented, results-driven B2B Account Manager that has a passion for powerful technology that’s easy to use, and want to make a real difference by helping businesses improve their product. If you have a strong business acumen and the ability to discuss usability testing strategies with C-level executives, shoot us your resume today!

UX Researcher

a67d3d33-e1e5-4cf7-bf3d-dbe1befc8d8c.0We are looking for like-minded individuals to assist us with our cutting edge user-experience (UX) research within software and video games. The ideal candidate will have a solid understanding of both design and software development, to offer mission-critical solutions that balance aesthetics with functionality.

Ideally, you should have a solid understanding design and information architecture (IA) as well, for occasional projects where a wireframe and/or low-fidelity prototype is needed. An understanding of qualitative and quantitative research would be useful for understanding and improving our user experience research process. If you’re passionate about design and enjoy having a hand in a variety of projects, send us your resume – we’d love to meet you!


GirlWe are looking for a part-time, efficient transcriptionist to transcribe video tape of software and technology use. Opportunity for full-time may be available if desired. We offer a flexible schedule and attractive compensation.

The successful candidate will be able to transcribe video data, using a specialized program in a Windows environment. A fast learner that can quickly become proficient in new software, and can learn a specialized notation system (representing speech qualities or non-verbal behavior) is key. If you can type 70+ words per minute, and are willing to learn a specialized notation that conveys speech acts (such as pauses, overlapping speech, delivery speed and tone, etc.), shoot us your resume today!

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