What’s Wrong With The RITE Method?

What’s Wrong With the RITE Method?

  • April 30, 2010

A critique of a common method used in video game usability research

Many video game usability practitioners employ a method to test usability within video games, called the ‘RITE’ method, short for Rapid Iterative Testing and Evaluation (RITE). Pioneered at Microsoft Games Studios and Microsoft Research, the RITE method has been adopted by many usability research organizations besides the teams at Microsoft.

While the RITE method has some advantages, such as the ‘rapid iterative’ ability to suggest changes to designers and test them in successive passes, it may fall short when looking for usability issues that lie beneath the surface.

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Using Serious Games To Boost Quality & Productivity At Microsoft

Using Serious Games to Boost Quality & Productivity at Microsoft

  • January 12, 2010

From: Score One for Quality! Using Games to Improve Product Quality by Joshua Williams and Ross Smith Abstract:

In this paper we describe how using a game can improve both the quality of a product, but the quality of life of the employees as well. We call this kind of game a “Productivity Game.”

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Why You Should Outsource Usability Testing

Why You Should Outsource Usability Testing

  • November 23, 2009

Small companies should consider outsourcing the facilitation of their usability testing projects. On the surface, it makes sense to have a designer/developer who has a deep understanding of the project be in charge of usability testing, but in fact this can cause serious problems.

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User Community And ROI

User Community and ROI

  • July 31, 2009

Every time I give a talk, someone always asks, ”That’s all good and nice that helping users learn is the key to creating passionate users… but who’s going to do all that extra work? Who’s going to make the extra tutorials and better docs?” Answer: your user community.

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