Join our free webinar on September 29 to learn about the benefits of software and product usability research.
The Usability Insider
Newsletter from Situated Research
Software & Product Usability Webinar
Free Webinar: Friday, September 29 @ 2pm CDT
What are users saying about your software or product? Are your users happy and trouble-free, or are they frustrated and calling for customer support? A recent study by Karat & Lund described savings on customer service costs, following a user-friendly redesign of a product: “an improved experience by Schneider Automation resulted in $2 million saved in call center support costs over the first 10 months after the change.”
Join us on September 29th @ 2pm CDT to learn how usability research can help your final product align with business objectives: yielding increased revenue and market share, as well as happier users and better brand perception.
Blog: The $3.2 Billion Man: Can Google’s Newest Star Outsmart Apple?
Google is betting big on nest CEO Tony Fadell, who helped invent the iPod and iPhone. Here, a look inside his design revolution. Read More →
Know what kind of experience you create for your users: always design with usability in mind to create meaningful outcomes with lasting results.
All the best for you and your business this month,