We have two free webinars this week on video game usability and healthcare website usability.

The Usability Insider

 Newsletter from Situated Research
Situated Research

1. Game User Research Webinar

QA and basic user testing do not ensure a successful game. Many components involved in game design create the overall game experience. A game’s ability to help players generate goals with meaningful outcomes and the use of scaffolds to encourage in-game learning are a couple of areas to analyze during game UX research.

Join us on Wednesday, May 21st @ 2pm CDT to learn user experience research strategies that can help you analyze gamer behavior to help make better games.

2. Healthcare Web Usability Webinar

We will discuss websites including Healthcare.gov and many healthcare insurance providers. In addition to being simple to use, healthcare websites must be securely designed to handle sensitive information, and capable of handling the large quantity of users without interruption to the overall user experience. As stated in our blog post on Healthcare.gov, flaws in the user experience can generate enormous costs incurred by customer service charges.

As the saying goes, an ounce of prevention is worth a pound of cure, which certainly applies to usability research and careful planning of large healthcare websites. Join us on Thursday, May 22nd @ 2pm CDT to learn how to exceed usability standards on healthcare websites, and create the best user experience that minimizes errors and raises customer satisfaction.

Blog: The What, Why and How of User Personas

One of the few proven ways to be successful in any business is to understand your customer’s needs and deliver quality products or services that satisfy those needs in the best way possible. Yes, it does sound too bookish but the truth is knowing your end user is the kernel of a customer-oriented business model. Read More →

Know what kind of experience you create for your users: always design with usability in mind to create meaningful outcomes with lasting results.

All the best for you and your business this month,

The Situated Research Team

Situated Research

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