We pride ourselves on providing the best customer service possible. We want customers to work with a single person at Situated Research, so their needs are easily recognized. Rather than being passed around departments (sales, design, hosting, etc.) where nobody claims responsibility, we pride ourselves on getting things done after you tell us once. This minimizes your frustration and increases your effectiveness: we want to build a contextual working relationship and know the needs of your business as well as you do.
Our creative development process begins by gaining a deep understanding of your business and your customers. Our end goal is to create a work of art that your customers will both want to use and find appealing. We combine this creative process with a focus on usability and functionality. We'll create several original designs we think will suit you, giving you creative control to guide the vision of your website.
During development, Dr. Sharritt does several rounds of usability testing to check the overall functionality and simplicity of the website, ensuring that the final product is easy to use and communicates effectively to your customers.
Usability is paramount at Situated Research. Other design firms do not match our usability expertise, which is ahead of the curve and ensures the longevity of our work. We have a complete understanding of both the human factors and the technology involved to allow your goals to come to life. Our approach utilizes the benefits of emerging technologies such as Web 2.0, which the web as a platform for user-generated content and collaboration within thriving online communities.
Pricing on our website packages starts at just $3,500. We would love to learn more about your business,
and discuss how we might help you take it to the next level.
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