Product Usability Testing

Wiimotes

Avoid these design pitfalls:

Making usability an afterthought rather than building it into the design process
Not fully understanding users' needs
Ignoring user interactions and workflows to design more efficient processes

Whether you would like to independently verify the work of your own usability team, or you could use usability specialists to supplement your design process: choose Situated Research to uncover the often-overlooked details of your users' behaviors and interactions.

Product Usability Testing Services

Situated Research offers usability testing and research services on a wide variety of products, including:

Machine user interfaces (specialized computer systems)
Automobile user interfaces
Specialized computer hardware
Product ergonomics
Game hardware, such as controllers or human input devices

There is no better way to market a product than by word-of-mouth advertising of satisfied users. Whether you need to test the ergonomics of a chair or understand the usability of an automobile interface, Situated Research can inform design by providing insight into the user experience of your product. Consider the small cost of usability expertise compared to a product recall. Pressman (1992) said that "Every $1 invested in user-centered design returns between $2 and $100."

Studies to Consider:

Need help deciding? View a comparison chart of these studies.

Value

We can conduct comparative studies and benchmarking, or help you brainstorm new designs through activities such as paper prototyping. We offer both quantitative and qualitative research studies: to help you measure your product's performance, and analyze how it works from a user's perspective to better support their needs.

Pricing on our usability services starts at $6,000, and varies per project. We would love to learn more about your needs, so get in touch with us today.

Get in touch and tell us about your project