Usability Research

Windows 8 — Disappointing Usability for Both Novice and Power Users

Summary: Hidden features, reduced discoverability, cognitive overhead from dual environments, and reduced power from a single-window UI and low information density. Too bad.

With the recent launch of Windows 8 and the Surface tablets, Microsoft has reversed its user interface strategy. From a traditional Gates-driven GUI style that emphasized powerful commands to the point of featuritis, Microsoft has gone soft and now smothers usability with big colorful tiles while hiding needed features.

Ground-Breaking Xbox 720 Tech Could Turn Rooms Into 3D Environments

Microsoft patent filing reveals new depth sensor and 360-degree interactive display

Microsoft’s R&D division is working on a landmark display technology that will project a full 3D game environment across the walls of player’s bedrooms and living areas, a new patent filing shows.

A breakthrough device, known in the patent as an “environmental display”, will project 360-degree game worlds across all four walls of a room using advanced projection technology.

Teaching Video Game Characters Natural Body Language

Video game characters with natural responses to human body language

Researchers at Goldsmiths, University of London have been using theater performers to design computer software capable of reading and replicating the way in which humans communicate with their bodies.

Dr Marco Gillies from the Department of Computing has made virtual characters more believable by enlisting actors to teach them body movement. The actors interact with members of the public through a screen, and their responses to specific body language are memorized as algorithms by the software.

Why Country Sites Are So Bad

Summary: When a multinational company produces a localized country site, usability is often lost. Local advertising agencies design good-looking sites that don’t communicate.

Something was gnawing at me as I observed our last several rounds of international usability studies. Many of the websites we tested around the world had uncommonly low quality — not unlike what we saw in the United States during the 1990s.

Reflecting on this observation, I realized that the worst sites were usually not the truly local sites designed by local businesses or government agencies. Instead, the offenders often came from huge multinational corporations that fielded country sites with horrible usability.

Leap Motion: Control PC With Hand Gestures

Gesture-based computer interaction, as depicted in “Minority Report,” looks like it will soon become commonplace. “The Leap” peripheral lets you control UI elements using gestures made in the air.

The mobile revolution has prompted not only new forms of computers but also new ways to interact with them.

Finding Out What They Think: A Rough Primer To User Research, Part 2

[The following is the second of two articles by college professor and researcher Ben Lewis-Evans on games user research methodology (see Part 1, which covered focus groups, heuristics, and questionnaires, as well as giving a grounding in the topic of user research in general. In this article, Lewis-Evans covers interviews, observational methods (including think out loud and contextual inquiry), game metrics, and biometrics.]

Interviews

Much like a questionnaire — a topic covered in the last installment — an interview is for collecting subjective data. However, the face-to-face nature of an interview means that you can be more interactive in your data collection, which if done correctly, can lead to very rich data. However, it is also obviously quite time-consuming, and it is harder to analyze and quantify the data you get at the end.

The quality of what you get out of an interview will also depend greatly on your own skill as an interviewer, so here are some tips.

Gesture Control System Uses Sound Alone

SoundWave lets an ordinary laptop function like a Kinect sensor.

When you learned about the Doppler Effect in high school physics class—the wave frequency shift that occurs when the source of the wave is moving, easily illustrated by a passing ambulance—you probably didn’t envision it helping control your computer one day.

Finding Out What They Think: A Rough Primer To User Research, Part 1

[In this first article in a new series, college professor and user research Ben Lewis-Evans takes a look at different methods of game user research, offering up a handy guide to different ways you can collect useful information about your game.]

This article, and its forthcoming followup, is intended to give a rough idea to developers of several different methods that can be used in games user research.

However, many, many books have been written on research methodology and I cannot cover everything. Therefore these two articles cannot be taken as completely comprehensive.

In the first of the articles I will be covering a few general points about Games User Research and then discussing three methods, focus groups, heuristic evaluation and questionnaires in some detail.

Buttons Were An Inspired UI Hack, But Now We’ve Got Better Options

Josh Clark on the future of touch and other types of UI.

If you’ve ever seen a child interact with an iPad, you’ve seen the power of the touch interface in action. Is this a sign of what’s to come — will we be touching and swiping screens rather tapping buttons? I reached out to Josh Clark (@globalmoxie), founder of Global Moxie and author of “Tapworthy,” to get his thoughts on the future of touch and computer interaction, and whether or not buttons face extinction.

Clark says a touch-based UI is more intuitive to the way we think and act in the world. He also says touch is just the beginning — speech, facial expression, and physical gestures are on they way, and we need to start thinking about content in these contexts.

Microsoft Demos Three New Whiz-Bang Technologies

Microsoft isn’t really known for giving the world at large much of a clue regarding what it’s working on regarding future products (other than Windows) thus it came as rather a surprise when the head of its research and strategy group, Craig Mundie, gave a presentation at TechForum recently, showing off three new technology products the company has in the works.