Situated Research's Blog

What do we mean when talking about the “chrome” in a user interface design? An attendee asked this question during a recent course on Visual Design for Mobile and Tablet. Whenever someone asks us a basic question, I assume that many more people want the answer as well — and thus, this article on chrome.

• Definition: Chrome is the visual design elements that give users information about or commands to operate on the screen’s content (as opposed to being part of that content). These design elements are provided by the underlying system — whether it be an operating system, a website, or an application — and surround the user’s data.
• Not coincidentally, “Chrome” is also the name of Google’s web browser, though I don’t use the term in that sense here.

I don’t know who came up with the term “chrome,” but it was likely a visual analogy with the use of metal chrome on big American cars during the 1950s: the car body (where you sit) was surrounded by shiny chrome on the bumpers, tail fins, and the like. Read more »

Many companies approach us and ask, “I want to maintain and update my own website. What CMS system do you suggest?” When reviewing content management systems (CMS) with clients, we go over the pros and cons of the most popular systems, and evaluate their background and website capabilities to ensure that the correct CMS system is selected for your company. Sometimes a CMS system is not the solution for a company, and an affordable monthly maintenance program is more appropriate.

Following, we discuss the pros and cons of three major CMS systems: Drupal, Joomla, and WordPress. Read more »

Last week, we talked about the importance of doing a year-end business review. This week, we will present the importance of doing a website review. Read more »

From Microsoft’s Office YouTube Channel:

Watch how future technology will help people make better use of their time, focus their attention, and strengthen relationships while getting things done at work, home, and on the go. (Release: 2011)

There are some interesting concepts in the video involving augmented reality (adding visualizations to one’s environment), new user interfaces and user collaboration, and “Web 3.0″ style communication: where relevant information finds the user at the appropriate time (an intelligent filtering of the overwhelming information now being generated by “Web 2.0″ technologies such as social media). Read more »

I joined YouTube in 2005, back when it was cool and you could actually find interesting content. At the time, I was most interested in indie-acoustic guitar covers and performances of aspiring artists.

Now YouTube is clearly aimed at and for professionals and it’s dominated by major brands and labels. This is problematic for the average person or professional starting to build a fresh audience and competing with people who manage their channels full-time and have a staffs seems imposing to say the least. Read more »

Companies engaging in B2B marketing and sales are starting to recognize that the way people buy has changed dramatically over the years, with the continued development of Internet search and the emergence of B2B social media. What many of these companies haven’t yet realized, however, is that they may need to respond by changing the way they sell.

The maxim that “people buy from people” remains true, but how the selling is done needs to change rapidly. Continuous face-to-face selling can become very expensive where the buying cycle has changed dramatically from how it has been in the past. Unnecessary travel to prospects who are not ready to buy will have a huge impact on your sales effectiveness. Read more »

Image: The interactive experience at UNSW’s iCinema Centre. Source: The Australian

Lost in cyberspace

You only have to be the parent of a child over the age of seven to know what I’m talking about: the vacant eyes so preoccupied by what’s on screen that they can’t focus on your face for more than a few seconds before being drawn back into the cyberworld.

As you talk, your little darling types or toggles. “Are you listening to me?” you ask, only to be told in a precocious tone: “Yeahhhh. I’m multitasking, Mum.” Read more »

Few Web professionals should be surprised by the 2011 forecast in SEMPO’s recently released State of Search Marketing Report. If the words “social” and “mobile” are at the top of your business plan, pay close attention to the following.

If they are not, drop what you’re doing and pay even closer attention. Read more »

Two separate reports on social media marketing were released this week with – on the surface, at least – what seem like diametrically opposite results.

According to the 2011 Industry Report from Social Media Examiner, 90 percent of more than 3,000 Web marketers say that social media is an important facet of their business today. Brand exposure was identified as the greatest benefit, with 88 percent of respondents citing it as a positive result of their social media campaigns. Read more »

It may be an unfortunate commentary on society that including words like “moron” and “idiot” in the title of a post garner considerably more traffic than words like “success” and “charity” but it is a fact. Read more »

Why would you want to convert your website to run on a popular blogging platform?

WordPress, one of the most successful open-source blogging platforms, has become a powerful tool for integrating Web 2.0 features on your website. Besides an excellent Content Management System (CMS), WordPress offers thousands of free plugins (created by a community of developers) that can add a variety of features and functionality to a website.

Even if you’re not ready to host a blog on your website, your website’s theme can be converted to WordPress to maintain your current look-and-feel while adding useful features such as social media integration and search engine optimization (SEO), which could otherwise be expensive to implement.
Read more »

With the former glory of old, linear media fading, Melody Ayres-Griffiths examines just what the new media artform known as ‘transmedia’ is, and how it will engage an increasingly discerning yet time-starved populace in an immersive and interactive way. Read more »

As social media keeps providing new marketing opportunities, in addition to a way for online users to simply pass the time, the need for social analytics is becoming more pressing.

Utilizing reporting tools that are available online today can help Internet marketers continue to shape their social media strategy and overall online interaction methods.

Some of the most important metrics to track when it comes to social media include the ROI – how time spent marketing on sites like Facebook and Twitter translates into revenue for the company – and the growth and interaction factors surrounding a company’s online profiles and communities.

Any metric can be broken down into granular parts for a closer look or to add quantitative micro-metrics to an overarching qualitative metric. For example, the number of links acquired on shared or viral content pages via social media is a key factor for the SEO-minded. Read more »

We hate math.

Our abhorrence for calculation enables us to mutually agree on statistically dubious metrics with nary a shrug or arched eyebrow. Consider Nielsen ratings, which are used to determine the popularity of all TV shows and, consequently, how the dozens of billions of dollars in TV advertising is apportioned. Read more »

Plenty has been written about Facebook and Twitter, and how those sites can help you make more money online. Yet, LinkedIn – a very powerful tool to target business professionals – remains under the radar.

If you are looking to get your products and services in front of the general mass audience, then Facebook and Twitter are good solutions. But if you want to attract wealthy, influential professionals then you need a LinkedIn presence. Read more »