Situated Research's Blog

What do we mean when talking about the “chrome” in a user interface design? An attendee asked this question during a recent course on Visual Design for Mobile and Tablet. Whenever someone asks us a basic question, I assume that many more people want the answer as well — and thus, this article on chrome.

• Definition: Chrome is the visual design elements that give users information about or commands to operate on the screen’s content (as opposed to being part of that content). These design elements are provided by the underlying system — whether it be an operating system, a website, or an application — and surround the user’s data.
• Not coincidentally, “Chrome” is also the name of Google’s web browser, though I don’t use the term in that sense here.

I don’t know who came up with the term “chrome,” but it was likely a visual analogy with the use of metal chrome on big American cars during the 1950s: the car body (where you sit) was surrounded by shiny chrome on the bumpers, tail fins, and the like. Read more »

Many companies approach us and ask, “I want to maintain and update my own website. What CMS system do you suggest?” When reviewing content management systems (CMS) with clients, we go over the pros and cons of the most popular systems, and evaluate their background and website capabilities to ensure that the correct CMS system is selected for your company. Sometimes a CMS system is not the solution for a company, and an affordable monthly maintenance program is more appropriate.

Following, we discuss the pros and cons of three major CMS systems: Drupal, Joomla, and WordPress. Read more »

One way to manage interaction design complexity is to have commands serve double duty. There are two ways of doing this, with different usability implications:

• Generic commands use the same command in different contexts to achieve conceptually the same outcome, even though details of the specific effects might differ.
• Overloaded commands use variants of the same command to achieve different outcomes — sometimes depending on the context and other times depending on where the command appears on the screen.

I discussed generic commands in depth in an earlier article. The most famous generic command these days is the pinch-zoom gesture, which works in most touchscreen user interfaces. In fact, the command is so pervasive that users expect it to work universally — and are sorely disappointed when they encounter an application that doesn’t support it. Read more »

Last week, we talked about the importance of doing a year-end business review. This week, we will present the importance of doing a website review. Read more »

Future athletes will dominate cyberspace

North Idaho College’s athletic department has been geared for many years now to pursue a path of excellence. But with technology changing rapidly everyday, would that ideal hold up if the sports world expanded into a virtual reality setting? Read more »

A research group at the University of Tokyo are creating a new paradigm in Human Computer Interaction. Dubbed ‘Invoked Computing’ the idea is to turn everyday objects into computer interfaces and communication devices.

“For example, if you make a gesture, the computer should be able to recognize this as “I want to use the telephone”. So with an iPhone for example, you have everything in a small device and you have to learn how to use it, here we want to do the opposite, the computer will have to learn what you want to do.” Read more »

How good design can make users effective

It is an honest question: how smart are your users? The answer may surprise you: it doesn’t matter. They can be geniuses or morons, but if you don’t engage their intelligence, you can’t depend on their brain power.

Far more important than their IQ (which is a questionable measure in any case) is their Effective Intelligence: the fraction of their intelligence they can (or are motivated to) apply to a task.

Take, for example, a good driver. They are a worse driver when texting or when drunk. (We don’t want to think about the drunk driver who is texting.) An extreme example you say? Perhaps, but only by degree. A person who wins a game of Scrabble one evening may be late for work because they forgot to set their alarm clock. How could the same person make such a dumb mistake? Call it concentration, or focus, we use more of our brain when engaged and need support when we are distracted. Read more »

From Microsoft’s Office YouTube Channel:

Watch how future technology will help people make better use of their time, focus their attention, and strengthen relationships while getting things done at work, home, and on the go. (Release: 2011)

There are some interesting concepts in the video involving augmented reality (adding visualizations to one’s environment), new user interfaces and user collaboration, and “Web 3.0″ style communication: where relevant information finds the user at the appropriate time (an intelligent filtering of the overwhelming information now being generated by “Web 2.0″ technologies such as social media). Read more »

Summary: Websites and mobile apps both frequently cram options into too-small parts of the screen, making items harder to understand.

A computer screen’s precious pixels are the world’s most valuable real estate. Amazon’s Add to Cart button is 160×27 pixels, or 0.003 square feet (0.0003 m²) at a typical 100 dpi monitor resolution. You could crowd almost 800,000 Buy buttons onto the floor space of the average American home, which currently sells for $160,000. Even a single Buy button will often bring in more than that — let alone the revenue from 800,000 buttons.

Normally, when something is extremely valuable, you try to conserve it. But screen space shouldn’t be hoarded, it should be spent. I see too many designs that cram highly valuable content or action items into tiny spaces while wasting vast amounts of screen space. Read more »

Why would you want to convert your website to run on a popular blogging platform?

WordPress, one of the most successful open-source blogging platforms, has become a powerful tool for integrating Web 2.0 features on your website. Besides an excellent Content Management System (CMS), WordPress offers thousands of free plugins (created by a community of developers) that can add a variety of features and functionality to a website.

Even if you’re not ready to host a blog on your website, your website’s theme can be converted to WordPress to maintain your current look-and-feel while adding useful features such as social media integration and search engine optimization (SEO), which could otherwise be expensive to implement.
Read more »

Designs for avionics and synthetic vision rely heavily on human factors research

People interact with machines in different ways – with their eyes, touch, voices, and even their brain waves. These human factors are important when designing cars, home theaters, and especially commercial and military aircraft cockpits. Read more »

Microsoft this week filed a patent application covering a novel way to construct a “tactile” touchscreen – a display that uses technical tricks to convince users they are actually touching the ridges, bumps and textures of a displayed image.

Whereas previous screens produced only an illusion of texture, Microsoft proposes producing a real texture, using pixel-sized shape-memory plastic cells that can be ordered to protrude from the surface on command. Read more »

[Image: Google Trend shows the steady decline in searches for "Virtual Reality"]

Remember the movie Lawnmower Man? Here’s why we’re not even close.

The early 90′s were awesome. Bill Watterson was still drawing Calvin and Hobbes, the tattered remnants of the Cold War were falling down around our ears, and most of Wall Street was convinced the Macintosh was a computer for effete graphic designers and Apple was more or less on its way out.

Into this time of innocence came a radical vision of the future, epitomized by the movie Lawnmower Man. It was a future in which Hollywood starlets had virtual intercourse with developmentally challenged computer geeks in Tron-style bodysuits and everything looked like it was rendered by a Commodore Amiga. Read more »

Konami recently sent us a copy of their new title, Castlevania: Lords of Shadow. After testing the game, it was clear that the game could be a case study to highlight the difference between usability and user-experience (UX). Read more »

Not content with turning all manner of surfaces into computers, Microsoft’s researchers are working to turn an entire room into one giant computing surface.

Andy Wilson and his team had already turned a table top, a globe-sized sphere, and a walk-in dome into surface computers. Microsoft also has its Surface, a tabletop computer that it sells for use in places like hotels and restaurants. But with LightSpace–the latest research project–Wilson has turned an entire 10-foot-by-8-foot room into a surface computer. The floor, table, and a wall are all interactive in this latest project, with users able to do things like move an object from one surface to another. Read more »